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Returning Goods - Our Returns Policy


We hope that you are pleased with your purchase from U-bop.net. However, we understand there are occasions when you need to return goods to us.

Downloadable Return/Exchange Form - Microsoft Word Format

Downloadable Return/Exchange Form - PDF Format


Goods Reported Faulty
If you are reporting faulty goods, we’ll issue a full refund to you via your original payment method.

Goods Damaged in Transit
If your goods were damaged in transit, we request that you report it to us as soon as possible. If goods are visibly damaged on receipt, it's best to sign the delivery note accordingly. Once the damaged goods have been collected and received back into our warehouse, we’ll issue a full refund to you via your original payment method.

If You Have Changed Your Mind
If you have changed your mind and you are a private customer, then you are entitled to return the goods to us for a full refund on condition that you take reasonable care of the goods until they are returned to us. In particular this means that you will:

* not open shrink-wrapped or blister pack products or break any manufacturer's seals
* not load software onto any PC or laptop
* return in good condition all packaging, manuals, cables etc
* return the goods in a condition that would enable U-Bop to resell them as new


Please note that the cost of returning these items is the responsibility of the customer. Note: Return carriage costs paid by the customer.



© 2009 U-Bop reserves the right to change anything, at any time, without prior notice
U-Bop has no affiliation with any third party except as specifically noted
CERTAIN CONTENT THAT APPEARS ON THIS SITE COMES FROM AMAZON EU S.à.r.l. THIS CONTENT IS PROVIDED ‘AS IS’ AND IS SUBJECT TO CHANGE OR REMOVAL AT ANY TIME.
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